Trouble loading Mac driver for Display Adapter

glennadler@yahoo.com · 05-25-2012, 02:01 PM

Howdy: I just bought a USB 2.0 to HDMI® Display Adapter w/ Audio (1920 x 1080). The mini CD containing the DisplayLink software drivers that came with the unit won't fit in my Mac CD drive. I then tried to download the correct driver, "DisplayLink USB Graphics Macintosh Driver" which appears to be appropriate for OSX 5 (at http://www.displaylink.com/support/mac_downloads.php). This proceeds through the installation steps, then bombs out with the error message that "The following install step failed: run preinstall script for DisplayLink software. Contact the software manufacturer for assistance."

I looked for an earlier version of the driver on the DisplayLink site, but couldn't find one.

Help!

05-25-2012, 02:01 PM	#1
glennadler@yahoo.com Junior Member Join Date: May 2012 Posts: 1	Trouble loading Mac driver for Display Adapter Howdy: I just bought a USB 2.0 to HDMI® Display Adapter w/ Audio (1920 x 1080). The mini CD containing the DisplayLink software drivers that came with the unit won't fit in my Mac CD drive. I then tried to download the correct driver, "DisplayLink USB Graphics Macintosh Driver" which appears to be appropriate for OSX 5 (at http://www.displaylink.com/support/mac_downloads.php). This proceeds through the installation steps, then bombs out with the error message that "The following install step failed: run preinstall script for DisplayLink software. Contact the software manufacturer for assistance." I looked for an earlier version of the driver on the DisplayLink site, but couldn't find one. Help!