Unable to Play Windows Store Video on Win8

droberson · 02-22-2013, 03:46 PM

I have the same problem on multiple computers at a corporation.

Samsung S5 Ultra
Microsoft Surface Pro

Video app worked fine until Display Link was installed utilizing USB attached monitors
(Did not matter if Targus 3.0 USB dock or Dell 23" touchscreen was used)

Once Display link was installed, video app no longer played videos bought from MS store.

Uninstall all Display Link software AND
Uninstall / Re-install HD Graphics 4000 driver fixes issue.

Latest 7.1M software did NOT resolve the issue.

Need this resolved in a MAJOR way. CEO loves to watch movies on planes and also likes multiple monitors. Now I have to tell him to choose which one he really wants. CEOs generally don't have much patience for this kind of crap.

HELP

02-22-2013, 03:46 PM	#26
droberson Junior Member Join Date: Feb 2013 Posts: 6	I have the same problem on multiple computers at a corporation. Samsung S5 Ultra Microsoft Surface Pro Video app worked fine until Display Link was installed utilizing USB attached monitors (Did not matter if Targus 3.0 USB dock or Dell 23" touchscreen was used) Once Display link was installed, video app no longer played videos bought from MS store. Uninstall all Display Link software AND Uninstall / Re-install HD Graphics 4000 driver fixes issue. Latest 7.1M software did NOT resolve the issue. Need this resolved in a MAJOR way. CEO loves to watch movies on planes and also likes multiple monitors. Now I have to tell him to choose which one he really wants. CEOs generally don't have much patience for this kind of crap. HELP Last edited by droberson; 02-22-2013 at 03:50 PM.