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Old 03-27-2013, 07:25 AM   #1
csoapy
Junior Member
 
Join Date: Mar 2013
Posts: 8
Angry hp 3005pr usb 3.0 port replicator freeze several times a day

it freezes everyday, and 3 times today.

keyboard and mouse not working while freezing. if i don't plug this usb 3.0 port replicator, my laptop works perfectly.

i' m using DELL Vostro 1088 on last BIOS A03,and my monitor is Philips 241P4LRYEB/93, and OS is Windows XP.

debugging log(Debug.zip) from installed directory of "DisplayLink USB Graphics Software for Windows v7.1 M1" attached.

i checked system compatibility with "DisplayLink Support Tool" , and it returned:
Pass: Device attached
Pass: Device started correctly
Pass: No Other USB graphics software installed

debugging log(DisplayLink Support Files.zip) from "DisplayLink Support Tool" attached while setting "advanced DisplayLink Logging" OFF.

debugging log (advanced DisplayLink Logging.zip)from "DisplayLink Support Tool" attached while setting "advanced DisplayLink Logging" ON.

DisplayLink Support Tool crashed after i click OK or Cancel button on DISPLAY PROPERTY PAGEsee attached picture of "autoit crash.png"

i'm using it for my working, help please.
Attached Images
File Type: jpg autoit crash.jpg (13.8 KB, 3 views)
Attached Files
File Type: zip Debug.zip (486.7 KB, 1 views)
File Type: zip DisplayLink Support Files.zip (369.6 KB, 2 views)
File Type: zip advanced DisplayLink Logging.zip (987.9 KB, 0 views)

Last edited by csoapy; 03-27-2013 at 10:14 AM.
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