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Old 06-28-2012, 03:15 PM   #1
SPC_JP
Junior Member
 
Join Date: Jun 2012
Posts: 4
Default Win7 x64 Monitor Freezing (Win Update Related?)

First off Im using the HP Displaylink USB Graphics Adapter.

At my work we have quite a few users with Dual 24" Monitors (HP SB Desktops, Acer 24" Monitors, HP Displaylink Adapter)

This one user currently expierencing issues had been running fine for the past year but now mostly when their is motion on the USB Adapter screen it can freeze up (Windows Media Player, Youtube IE Window). I have swapped monitor, displaylink adapter (usb cord, convertor box, dvi cable) and I uninstalled and reinstalled the drivers.

I watch the Performance Tab in Task manager and I have noticed two things, it seems like the CPU % will go upto 100% just before/as it freezes. The user has a Intel dual core processor with 4GB of RAM, memory usage sits at ~50%.

Below is the Displaylink diagnostics, Thanks in advance for your help!

Note that driver 5.3 is installed right now, I had the latest (6.3) but tried to install this older one to see if it fixed it and now I cant download 6.3 off your website now.
Attached Files
File Type: zip SNELSON-10_20120628_100855.zip (276.5 KB, 3 views)

Last edited by SPC_JP; 06-28-2012 at 03:26 PM.
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