Win 8.1 update --> black display

Carousel · 02-18-2014, 06:16 PM

Checking Device Manager, looks like my NVIDIA driver is not so new: NVIDIA GeForce GT 750M version 9.18.13.2702 from 01-Sep-13. And there are no events showing after 24-Oct-13.

The DisplayLink Manager shows as version 7.5.52874.0 when I click on the DisplayLink notification icon.

But according to Device Manager, DisplayLink Display Adapter (4307) is version 7.5.52277.0 from 06-Nov-13. But there is a device configuration timestamp from 18-Jan-14, which as I recollect was about when everything started working again.

And according to Device Manager, the DisplayLink Dual Screen Video Dock Display Adapter is version 7.4.53134.0 from 13-Dec-13. For events, 18-Jan-14 shows. But so does 15-Feb-14 for driver service added and device installed. I assume this relates to the update message I saw last week.

Hardware-wise the laptop is an Acer V7-482PG-6662. I am using this with an Anker Dual Display Universal Docking Station attached via USB 3.0. When the PC boots to the Win 8.1 logon screen, there is a quick flash and then solid background colour shows on the two attached widescreens (one attached via HDMI-to-DVI cable and one via DVI-to-DVI cable). I log in and all screens work fine. The attached screens used to go black or all flashy if the NVIDIA was already engaged at logon. It was possible to turn the NVIDIA on after logging on though. But the problem would reappear on rebooting as I gather you've experienced...

02-18-2014, 06:16 PM	#12
Carousel Junior Member Join Date: Oct 2013 Posts: 5	Win 8.1 update --> black display Checking Device Manager, looks like my NVIDIA driver is not so new: NVIDIA GeForce GT 750M version 9.18.13.2702 from 01-Sep-13. And there are no events showing after 24-Oct-13. The DisplayLink Manager shows as version 7.5.52874.0 when I click on the DisplayLink notification icon. But according to Device Manager, DisplayLink Display Adapter (4307) is version 7.5.52277.0 from 06-Nov-13. But there is a device configuration timestamp from 18-Jan-14, which as I recollect was about when everything started working again. And according to Device Manager, the DisplayLink Dual Screen Video Dock Display Adapter is version 7.4.53134.0 from 13-Dec-13. For events, 18-Jan-14 shows. But so does 15-Feb-14 for driver service added and device installed. I assume this relates to the update message I saw last week. Hardware-wise the laptop is an Acer V7-482PG-6662. I am using this with an Anker Dual Display Universal Docking Station attached via USB 3.0. When the PC boots to the Win 8.1 logon screen, there is a quick flash and then solid background colour shows on the two attached widescreens (one attached via HDMI-to-DVI cable and one via DVI-to-DVI cable). I log in and all screens work fine. The attached screens used to go black or all flashy if the NVIDIA was already engaged at logon. It was possible to turn the NVIDIA on after logging on though. But the problem would reappear on rebooting as I gather you've experienced...