Device not recognized by Windows

ianb · 08-04-2012, 02:55 PM

I have a USB display adapter which I have just bought and trying to get it to work with my Acer Aspire S3 (Windows 7 Home Premiom 64 bit). I installed the supplied software and plugged in device into USB and Windows detected new hardware but then failed as device was not recognised. In Windows Device Manager it appears as an Unknown USB device. I tried removing from device manager and re-detecting but same result. I tried uninstalling software and istalling various newer versions found on Displaylink website, including latest beta, but same reuslt each time.

Before I send back for a refund, does anyone have any solution?

08-04-2012, 02:55 PM	#1
ianb Junior Member Join Date: Aug 2012 Posts: 2	Device not recognized by Windows I have a USB display adapter which I have just bought and trying to get it to work with my Acer Aspire S3 (Windows 7 Home Premiom 64 bit). I installed the supplied software and plugged in device into USB and Windows detected new hardware but then failed as device was not recognised. In Windows Device Manager it appears as an Unknown USB device. I tried removing from device manager and re-detecting but same result. I tried uninstalling software and istalling various newer versions found on Displaylink website, including latest beta, but same reuslt each time. Before I send back for a refund, does anyone have any solution?