Issues Getting Started

[Carlo]

Originally Posted by IanH

Hey all,

I just purchased my external video card and I'm having issues getting my mac to recognize my usb driver. When I ran the diagnostic test, this is what I received for the USB port of which I had my driver plugged into:

USB Display Adapter:

Product ID: 0x8060
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)

Hi Ian,

PID 0x8060 is usually bad news, it indicates a hardware malfunction.

Please read http://www.displaylink.com/support/ticket.php?id=324, if it persists with that PID then the manufacturer needs to give you a replacement.

Not sure if the chain of adapters will work, it really depends on the specific product and adapters.

Cheers,
Carlo