Application not Starting in Windows 8.1

sikcool · 06-14-2014, 05:37 PM

So I'm running x64bit of Windows 8.1 and trying to use Cable Matters' USB 3.0 to HDMI. I installed v7.6M1 and restarted but I don't see the application icon in the tray at all. I went to the

HTML Code:

C:\Program Files\DisplayLink Core Software

and tried running

HTML Code:

DisplayLinkUI.exe

but nothing happens.

I ran the support tool and this was the message:

Code:

Pass: Basic mode support
Pass: Device attached
Pass: Device started correctly
Pass: Graphics driver date
Pass: WEI is above recommended 3
Pass: No Other USB graphics software installed

So the device is all connected and everything but I am not able to get it to work. Any ideas what the problem is?

06-14-2014, 05:37 PM	#1
sikcool Junior Member Join Date: May 2014 Posts: 6	Application not Starting in Windows 8.1 So I'm running x64bit of Windows 8.1 and trying to use Cable Matters' USB 3.0 to HDMI. I installed v7.6M1 and restarted but I don't see the application icon in the tray at all. I went to the HTML Code: C:\Program Files\DisplayLink Core Software and tried running HTML Code: DisplayLinkUI.exe but nothing happens. I ran the support tool and this was the message: Code: Pass: Basic mode support Pass: Device attached Pass: Device started correctly Pass: Graphics driver date Pass: WEI is above recommended 3 Pass: No Other USB graphics software installed So the device is all connected and everything but I am not able to get it to work. Any ideas what the problem is?