Blank screens with Surface Pro 3

paulwcoleman · 06-27-2014, 06:15 PM

Followed these instructions and now everything works:

First, can you please make sure that the DisplayLink drivers are properly installed, please do so by following these steps:

1. Disconnect the adapter from the computer.

2. Run the DisplayLink Cleaner tool to completely uninstall existing DisplayLink Software:
http://displaylink.com/techsupport_f...ll_cleaner.zip

3. Download driver v7.6 M1 from the below link and follow the installation prompts.
http://www.displaylink.com/support/sla.php?fileid=119

4. Reboot the computer.

5. Replug the adapter to the computer. Allow several minutes for the driver to enumerate and for the firmware upgrade to complete.

06-27-2014, 06:15 PM	#3
paulwcoleman Junior Member Join Date: Jun 2014 Posts: 3	Fixed Followed these instructions and now everything works: First, can you please make sure that the DisplayLink drivers are properly installed, please do so by following these steps: 1. Disconnect the adapter from the computer. 2. Run the DisplayLink Cleaner tool to completely uninstall existing DisplayLink Software: http://displaylink.com/techsupport_f...ll_cleaner.zip 3. Download driver v7.6 M1 from the below link and follow the installation prompts. http://www.displaylink.com/support/sla.php?fileid=119 4. Reboot the computer. 5. Replug the adapter to the computer. Allow several minutes for the driver to enumerate and for the firmware upgrade to complete.