Problems with Dell XPS 14Z

mcgillca · 08-11-2014, 09:58 AM

Hi - I have just installed DisplayLink to use with a Targus ACP71EU (USB 3 docking station with power), and am using with DisplayLink release 7.6.

Initially, I could not get to work without causing a BSOD, but installed the DisplayLink compatibility checker which found that an embedded TI driver needed to be updated. I did this, and now the checker reports all is up to date.

Once completed, I can get DisplaylLnk to work, however:

a) I still get the BSOD caused by ACP_INDEX_MISMATCH if the laptop screen is up while trying to boot my laptop.

b) I get the same error if I choose the "Mirror Display" option.

I'm not as concerned about the mirror display, but am concerned about the first one, since we either have to boot the laptop, then connect, or turn on the laptop, then rapidly shut the lid!

Any suggestions?

Thank you,

Colin

08-11-2014, 09:58 AM	#1
mcgillca Junior Member Join Date: Aug 2014 Posts: 4	Problems with Dell XPS 14Z Hi - I have just installed DisplayLink to use with a Targus ACP71EU (USB 3 docking station with power), and am using with DisplayLink release 7.6. Initially, I could not get to work without causing a BSOD, but installed the DisplayLink compatibility checker which found that an embedded TI driver needed to be updated. I did this, and now the checker reports all is up to date. Once completed, I can get DisplaylLnk to work, however: a) I still get the BSOD caused by ACP_INDEX_MISMATCH if the laptop screen is up while trying to boot my laptop. b) I get the same error if I choose the "Mirror Display" option. I'm not as concerned about the mirror display, but am concerned about the first one, since we either have to boot the laptop, then connect, or turn on the laptop, then rapidly shut the lid! Any suggestions? Thank you, Colin