X1 Carbon / ThinkPad USB 3.0 Dock: Issues with connecting with more than one Dock

finkfad · 10-20-2014, 05:49 AM

Hello fellow users and DisplayLink staff, I posted the following on the Lenovo board as well but has gotten zero responses so far.

In our office we have several X1 Carbons and several ThinkPad USB 3.0 Docks (0A33970) located all over the office. We typically bring our X1 Carbons around and use each other's Dock during the course of work.

However, we recently face a problem with the Ethernet interface not working with other Docks, other than the Dock that the driver was installed with.

Using other Docks, the Ethernet interface comes up as a generic Ethernet device with a yellow warning triangle inside Control Panel. There is no network connectivity through this interface.

Using the Dock that the driver was installed with, the Ethernet device works as normal.

It should be pretty easy to replicate this behaviour, just get an X1 Carbon (fresh, Windows 8.1) and connect a USB 3.0 Dock to it, and install appropriate drivers.Verify that the Ethernet port works correctly.

Next, disconnect the Dock and connect another Dock to the X1 Carbon. Observe that the Ethernet interface does not work, and see the yellow warning triangle icon under Control Panel.

Uninstalling and Reinstalling the drivers with the new Dock doesn't work either. Only the Dock that the driver was originally installed with will work.

10-20-2014, 05:49 AM	#1
finkfad Junior Member Join Date: Oct 2014 Posts: 5	X1 Carbon / ThinkPad USB 3.0 Dock: Issues with connecting with more than one Dock Hello fellow users and DisplayLink staff, I posted the following on the Lenovo board as well but has gotten zero responses so far. In our office we have several X1 Carbons and several ThinkPad USB 3.0 Docks (0A33970) located all over the office. We typically bring our X1 Carbons around and use each other's Dock during the course of work. However, we recently face a problem with the Ethernet interface not working with other Docks, other than the Dock that the driver was installed with. Using other Docks, the Ethernet interface comes up as a generic Ethernet device with a yellow warning triangle inside Control Panel. There is no network connectivity through this interface. Using the Dock that the driver was installed with, the Ethernet device works as normal. It should be pretty easy to replicate this behaviour, just get an X1 Carbon (fresh, Windows 8.1) and connect a USB 3.0 Dock to it, and install appropriate drivers.Verify that the Ethernet port works correctly. Next, disconnect the Dock and connect another Dock to the X1 Carbon. Observe that the Ethernet interface does not work, and see the yellow warning triangle icon under Control Panel. Uninstalling and Reinstalling the drivers with the new Dock doesn't work either. Only the Dock that the driver was originally installed with will work.