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Old 10-23-2014, 02:29 PM   #1
casmith3
Junior Member
 
Join Date: Oct 2014
Posts: 3
Default Windows 8 External Monitors Won't Display

Hello,

I am having trouble getting my external monitors to display anything. I am using the docking station on a Microsoft Surface Pro 3, it is plugged directly into the USB 3.0 port on the Surface. Once it is plugged in the Surface recognizes it and begins to load the external monitors and USB devices plugged into the docking station. The wireless mouse and keyboard that are plugged into the docking station will work, it will recognize that monitors are attached, however it will not actually display an images on those monitors. I have uninstalled the DisplayLink software and reinstalled with the most recent software, I have attempted to update my Intel HD Graphics driver, i have rebooted the computer and the docking station. I have gone through every step listed on the website to try to troubleshoot this issue. Attached is the log .zip file from the troubleshooting software provided by DisplayLink. Please any help is appreciated!

Thanks,
Carter
Attached Files
File Type: zip SURFACE02W8_20141023_101339.zip (1.43 MB, 0 views)
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