Surface Pro 3 USB to HDMI blank screen

[Michael1342562]

James,

Thank you for your response. I have uninstalled, run the cleaner, and reinstalled, but still have the same problem. I have attached the file from the support tool again.

When I reconnected the adaptor, the computer recognized a new monitor connection. The screen on the HDMI connected monitor blinked from dark black (off), to a lighter shade of black which would indicate to me that a connection was made. Also, some of my windows had disappeared and I assume moved over to the new monitor.

Any other ideas? This exact set up was working not more than a week ago.