Dell XPS 13 and Kensington SD3000V error

mortis316uk · 03-23-2015, 03:36 PM

When I connect my Kensington Displayling to my laptop it detects as a "generic USB3.0 Superspeed Hub" - Windows 8.1, Dell XPS 13.

I've tried removing the software/running the drivercleaner, reinstalling and still the same outcome. Have also connected to both USB ports to no avail.

The displaylink unit works perfectly well on my desktop running windows 8.1 so it's not a hardware fault.

I've updated all the drivers to the latest one's from the dell site as well.

Can anyone assist?

03-23-2015, 03:36 PM	#1
mortis316uk Junior Member Join Date: Mar 2015 Posts: 3	Dell XPS 13 and Kensington SD3000V error When I connect my Kensington Displayling to my laptop it detects as a "generic USB3.0 Superspeed Hub" - Windows 8.1, Dell XPS 13. I've tried removing the software/running the drivercleaner, reinstalling and still the same outcome. Have also connected to both USB ports to no avail. The displaylink unit works perfectly well on my desktop running windows 8.1 so it's not a hardware fault. I've updated all the drivers to the latest one's from the dell site as well. Can anyone assist?