Windows 10 => Blank Screen with Version 7.9

ChrisGonzo · 08-14-2015, 07:28 PM

Hello,
I just updated a second machine from Win7 (installed Version 7.9 before the windows update) to Win10 and this time I did not get the BSOD (http://displaylink.org/forum/showthr...8006#post78006) everything was fine, the DisplayLink software shows this box saying "first time preperation" and wants a restart. So far so good, but after a restart the screen is blank, the monitor LED indicates no signal but connected, the DisplayLink Adapter shows a green light (which means online) and the device Manager shows a USB Display Adapter without warning/error (I trued two devices: USB3.0 Dual Video Dock and USB to DVI-17).

I also tried deinstall, cleanup tool and a new install, but the screens stays blank.

I just recognized there is a difference between the USB to DVI-17 and the USB3.0 Dual Video Dock:
USB3.0 Dual Video Dock => Monitor LED blinks saying connected but no signal
USB to DVI-17 => Monitor LED is constant on which indicates a signal (but is showing a blank screen).

Graphic Board is an Intel 550 once again (driver version 10.18.15.4256).

Any Ideas how to get this to work?

Thanks,
Chris

08-14-2015, 07:28 PM	#1
ChrisGonzo Junior Member Join Date: Aug 2015 Posts: 2	Windows 10 => Blank Screen with Version 7.9 Hello, I just updated a second machine from Win7 (installed Version 7.9 before the windows update) to Win10 and this time I did not get the BSOD (http://displaylink.org/forum/showthr...8006#post78006) everything was fine, the DisplayLink software shows this box saying "first time preperation" and wants a restart. So far so good, but after a restart the screen is blank, the monitor LED indicates no signal but connected, the DisplayLink Adapter shows a green light (which means online) and the device Manager shows a USB Display Adapter without warning/error (I trued two devices: USB3.0 Dual Video Dock and USB to DVI-17). I also tried deinstall, cleanup tool and a new install, but the screens stays blank. I just recognized there is a difference between the USB to DVI-17 and the USB3.0 Dual Video Dock: USB3.0 Dual Video Dock => Monitor LED blinks saying connected but no signal USB to DVI-17 => Monitor LED is constant on which indicates a signal (but is showing a blank screen). Graphic Board is an Intel 550 once again (driver version 10.18.15.4256). Any Ideas how to get this to work? Thanks, Chris