Windows 10 Driver Issue

zburns · 08-27-2015, 01:27 PM

I'm running 7.9M0 on a Windows 10 RTM (running on a MacBook Pro) via BootCamp. So it's an odd configuration, but works, except for the Pluggable DisplayLink device.

It did work for a bit, then the screen went blank. Couldn't get it to come back. So I did the EndUserCleaner and reinstalled the 7.9M0 drivers again and it just never picked up the device.

It's not a cable issue. If I boot into Mac with the Mac 2.x drivers - I have no issues. Everything works as it should.

I followed the debugging steps on the Windows 10 side...

1.) Display Link Software 7.9M0 is installed
2.) Display Link Service is running
3.) Display Link USB device Manager DOES NOT show in the device manager, but it shows a high speed 3.0 USB hub that has an ESET (my virus scanner) driver attached to it also - could this be an incompatibility?
4.) The product ID of the device is: USB\17E9.....

Does this make sense?

Zack

08-27-2015, 01:27 PM	#1
zburns Junior Member Join Date: Aug 2015 Posts: 9	Windows 10 Driver Issue I'm running 7.9M0 on a Windows 10 RTM (running on a MacBook Pro) via BootCamp. So it's an odd configuration, but works, except for the Pluggable DisplayLink device. It did work for a bit, then the screen went blank. Couldn't get it to come back. So I did the EndUserCleaner and reinstalled the 7.9M0 drivers again and it just never picked up the device. It's not a cable issue. If I boot into Mac with the Mac 2.x drivers - I have no issues. Everything works as it should. I followed the debugging steps on the Windows 10 side... 1.) Display Link Software 7.9M0 is installed 2.) Display Link Service is running 3.) Display Link USB device Manager DOES NOT show in the device manager, but it shows a high speed 3.0 USB hub that has an ESET (my virus scanner) driver attached to it also - could this be an incompatibility? 4.) The product ID of the device is: USB\17E9..... Does this make sense? Zack