Startup Issues

CABeson · 01-28-2016, 02:08 PM

We are experiencing issues when starting up with the docking station on two workstations that have the same configuration and docking station models at my company. 95% of the time when we plug our laptops in and startup, no ethernet and no display monitors register that the docking station is connected. the peripheral devices directly plugged into the docking station work though. Everyday the laptops are shut down, unplugged and taken home for the night.

What finally (sometimes) works to get everything running as normal is unplugging the power to the docking station and waiting a few minutes then plugging it back in. Not always does this work and it is basically just sit and wait for it to gather its motivation for the day and wa-la...

System Info:
HP Envy 17t-n100 with Windows 10 Pro (64 bit)
Targus ACP70USZ

I've checked to make sure all system drivers are up to date per the manufacturer and also downloaded the latest system software from DisplayLink.

I ran the DisplayLink Support Tool once the docking station finally worked. Which files am I supposed to attach for further diagnostics?

01-28-2016, 02:08 PM	#1
CABeson Junior Member Join Date: Jan 2016 Posts: 5	Startup Issues We are experiencing issues when starting up with the docking station on two workstations that have the same configuration and docking station models at my company. 95% of the time when we plug our laptops in and startup, no ethernet and no display monitors register that the docking station is connected. the peripheral devices directly plugged into the docking station work though. Everyday the laptops are shut down, unplugged and taken home for the night. What finally (sometimes) works to get everything running as normal is unplugging the power to the docking station and waiting a few minutes then plugging it back in. Not always does this work and it is basically just sit and wait for it to gather its motivation for the day and wa-la... System Info: HP Envy 17t-n100 with Windows 10 Pro (64 bit) Targus ACP70USZ I've checked to make sure all system drivers are up to date per the manufacturer and also downloaded the latest system software from DisplayLink. I ran the DisplayLink Support Tool once the docking station finally worked. Which files am I supposed to attach for further diagnostics?