DisplayLink 7.9 M4 not really compatible with Intel HD Graphics 530

Matthias · 02-05-2016, 10:56 AM

Hello

We just got new Fujitsu Q956 Clients with Intel HD Graphics 530, and wanted to install them with Philips screens with DisplayLink in our emergency unit. Unfortunately we experienced the following issue:

-In the screensettings menue of Windows, we not only get to see the philips screen, even though there is no other screen attached. There is also a Standard non PnP-screen, which is by default set as the primary screen. So if we want to use the DisplayLink screen, we have to set it manually as the primary screen, and choose the setting "show desktop only on screen 2". We never had these issue on our older clients (for example Fujitsu Q920 or Q910).

The OS we are using is Windows 7 Pro 32-Bit (German).

Is DisplayLink aware of these issues and will there be a fix soon? Otherwise there will be a lot of work for us, reinstalling older clients.

Best regards

Matthias

02-05-2016, 10:56 AM	#1
Matthias Junior Member Join Date: Feb 2016 Posts: 2	DisplayLink 7.9 M4 not really compatible with Intel HD Graphics 530 Hello We just got new Fujitsu Q956 Clients with Intel HD Graphics 530, and wanted to install them with Philips screens with DisplayLink in our emergency unit. Unfortunately we experienced the following issue: -In the screensettings menue of Windows, we not only get to see the philips screen, even though there is no other screen attached. There is also a Standard non PnP-screen, which is by default set as the primary screen. So if we want to use the DisplayLink screen, we have to set it manually as the primary screen, and choose the setting "show desktop only on screen 2". We never had these issue on our older clients (for example Fujitsu Q920 or Q910). The OS we are using is Windows 7 Pro 32-Bit (German). Is DisplayLink aware of these issues and will there be a fix soon? Otherwise there will be a lot of work for us, reinstalling older clients. Best regards Matthias Last edited by Matthias; 02-05-2016 at 01:33 PM.