Asus USB 3.0 HZ-1 Ethernet port no longer working after update to 7.9 M5 on Win10

stu · 03-14-2016, 09:09 AM

Hi,

Title says it all really. Windows did an update and messed up my external monitors (they no longer switched on), so I checked your website and downloaded the latest drivers. This fixed the issue with the monitors, but now the "Asustek Ethernet" device no longer works and shows as having no drivers installed in Device Manager.

If I uninstall the displaylink software and use the cleaning utility, then reinstall some older drivers the ethernet works again but I keep get messages telling me to reboot. Updating to the latest software again gets rid of these messages but breaks the ethernet again.

I have run the debug utlity but do not want to post my system details on here, so please get in touch and I will send them directly.

03-14-2016, 09:09 AM	#1
stu Junior Member Join Date: Mar 2016 Posts: 2	Asus USB 3.0 HZ-1 Ethernet port no longer working after update to 7.9 M5 on Win10 Hi, Title says it all really. Windows did an update and messed up my external monitors (they no longer switched on), so I checked your website and downloaded the latest drivers. This fixed the issue with the monitors, but now the "Asustek Ethernet" device no longer works and shows as having no drivers installed in Device Manager. If I uninstall the displaylink software and use the cleaning utility, then reinstall some older drivers the ethernet works again but I keep get messages telling me to reboot. Updating to the latest software again gets rid of these messages but breaks the ethernet again. I have run the debug utlity but do not want to post my system details on here, so please get in touch and I will send them directly.