Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 05-12-2016, 10:43 AM   #1
stjohn
Junior Member
 
Join Date: May 2016
Posts: 4
Post Windows 10 - DisplayLink Software Crash and Screens stop working

Hello,

I have a Dell MKS14b - Dell Monitor Stand with USB 3.0 Dock, and a Dell Latitude E5470.
- i7 6600U
- 8GB Ram
- Intel HD Graphics 520
- AMD Radeon R7 M360

Whenever I use the dock it will work for about 2 hours and then the displaylink screens will freeze and the software will close itself, but the keyboard and mouse still continue to work.

I have tried everything i can think of (updating, downgrading drivers, uninstalling, reinstalling displaylink using displaylink cleaning tool, disabling graphics cards, changing cables for know working ones) but still i cannot get it to work.

I have attached two sets of log files. One which was take after it crash this morning without the advanced logging and one with the advanced logging after i replicated the crash.

Any help with this will be appreciated.
Attached Files
File Type: zip XOS0448_20160512_082057.zip (1.37 MB, 0 views)
File Type: zip XOS0448_20160512_105914.zip (2.07 MB, 1 views)
stjohn is offline   Reply With Quote
 


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 10:37 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.