Dell D3000 USB device is not recognized

clemsontiger · 05-16-2016, 12:26 PM

similar/same issue with my D3000 dock.

I have a dell xps (one of those hybrid touch laptops that has hardly any usb ports, hence the need for the D3000 dock). anyway, i get in in the mornings, plug the D3000 to my laptop and immediately have to start the dance of unplugging the D3000 power cable, unplug its USB "UP" port, and then do this in different order a few times and then finally all 3 of my monitors show up (yes I use 3, 1 DVI, 1 DVI to HDMI, both connected to the D3000 dock, and then one to the laptop through DisplayPort)

I use the dock for wired Ethernet too, which also does not work until the dance is finished.

At one point my Windows 8.1 eventually says that the USB device is not recognized, but as I continue to unplug/plug the two cables it eventually works... may be a temperature thing like @ronmag surmises. definitely a big hassle each day.

05-16-2016, 12:26 PM	#1
clemsontiger Junior Member Join Date: Jul 2013 Posts: 4	Dell D3000 USB device is not recognized similar/same issue with my D3000 dock. I have a dell xps (one of those hybrid touch laptops that has hardly any usb ports, hence the need for the D3000 dock). anyway, i get in in the mornings, plug the D3000 to my laptop and immediately have to start the dance of unplugging the D3000 power cable, unplug its USB "UP" port, and then do this in different order a few times and then finally all 3 of my monitors show up (yes I use 3, 1 DVI, 1 DVI to HDMI, both connected to the D3000 dock, and then one to the laptop through DisplayPort) I use the dock for wired Ethernet too, which also does not work until the dance is finished. At one point my Windows 8.1 eventually says that the USB device is not recognized, but as I continue to unplug/plug the two cables it eventually works... may be a temperature thing like @ronmag surmises. definitely a big hassle each day.