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#11 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Thank you Yves.
There is no monitor detected, at all, by the chip in the dock. For the DisplayPort monitor, I do see "hotplug" detection, then the monitor EDID being read and saved in the .edid file. However, there is nothing for any other head. That leads me to believe there is a fault in the hotplug detection hardware: no monitor is detected as getting plugged in, so the dock doesn't even try to read what's connected. Is it a single dock behaving like that? If so, once you have verified it is not a cable fault, I would recommend contacting the manufacturer, Dell, to discuss a replacement. I suggest you copy this message so they don't waste time looking at the driver...
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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