Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software
Register FAQ Calendar Today's Posts Search

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 06-28-2016, 08:17 AM   #5
AlbanRampon
Senior Member
 
Join Date: Sep 2015
Posts: 1,685
Default

Thank you for the log files.

A monitor is detected on the port, however there is a problem when the monitor tells its identity.
The dock can't read the EDID, so it doesn't know what the monitor is and what it can do. That's why you have a "No Monitor" instead of "DELL U2412M" in Windows.
By default, when the monitor doesn't tell what it is and what it does, the dock will send 1920*1200 @ 154.00 MHz. Your monitor may not support it.

1. I recommend you try to unplug and replug the ***monitor*** from the dock several times to try and force rediscovery. I can't know if the defect comes from the dock or your monitor. Invalid EDIDs are NOT uncommon.
Also, when we can read the EDID, you'll see a file .edid saved in the folder which is the raw data sent from the monitor.

2. Can you check that monitor on another dock/graphics card?
3. Have you tried another monitor on this dock?

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
 

Tags
lenovo, prodock, thinkpad dock


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:56 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2026, vBulletin Solutions, Inc.