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#5 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Thank you for the log files.
A monitor is detected on the port, however there is a problem when the monitor tells its identity. The dock can't read the EDID, so it doesn't know what the monitor is and what it can do. That's why you have a "No Monitor" instead of "DELL U2412M" in Windows. By default, when the monitor doesn't tell what it is and what it does, the dock will send 1920*1200 @ 154.00 MHz. Your monitor may not support it. 1. I recommend you try to unplug and replug the ***monitor*** from the dock several times to try and force rediscovery. I can't know if the defect comes from the dock or your monitor. Invalid EDIDs are NOT uncommon. Also, when we can read the EDID, you'll see a file .edid saved in the folder which is the raw data sent from the monitor. 2. Can you check that monitor on another dock/graphics card? 3. Have you tried another monitor on this dock? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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| Tags |
| lenovo, prodock, thinkpad dock |
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