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Junior Member
Join Date: Oct 2012
Posts: 5
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Hi Folks/Tech Support,
Having a major problem now. Have been using DL product with my laptop for 2+ yrs on versions of DL drivers 6.2 and previous to 6.2. No major problems, a few issues but was able to work with 4 Kensington USB-to-DVI adapters and a 5th monitor in my DVI out port of the laptop. So in total I usually have 5 monitors connected. Made the mistake of trying to get more efficient with this great product and upgrade the drivers to 6.3 and 7.0. Immediately after downloading/installing the driver and plugin in the first Kensington card the screens flash a few times then BSOD. BSOD continues every time I restart. Fortunately i was able to get back to previous restore point. Now every time I plug in a card it tries to updates to the 6.3 version and I have to cancel the the update. Even disconnecting from the Internet it seems to have downloaded the update and will upgrade from local (somewhere in the hard drive). I do not what to upgrade to 6.3 or 7.0 until DisplayLink can fix this problem of the BSOD. My questions are: 1. How do I prevent this upgrade happening so i can continue my work as a trader ? 2. When will u fix this BSOD problem with my configuration ? Since I have ur attention I did have some minor issues which I was hoping would be solved with the 6.3 and 7.0 versions, the reason for my attempt to upgrade. They are: 1. Minor restarts of the core software once/twice a week 2. Every time I first boot my computer (with the USB-to-DVI adapters) for the day the DL drivers seem to hang the machine and utilize significant amount of CPU resources, and GPU fans turns up to maximum, u can hear it. I ALWAYS have to restart and then all is OK, no excess resource utilization. 3. When I have the adapters plugged in the GPU generates significant amount of heat so I have to use and external fan to help with the cooling. Looking forward to ur quick response so I can continue working....I am tweedling my thumbs now waiting on ur guidance. See attachment Regards |
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