Windows 10 / Monztor 10" USB not detected

kirkl · 10-12-2016, 05:33 PM

Hello - i have upgraded to Windows 10 and am unable to have my MiMo iMO Monztor S10 USB touchscreen recognized with displaylink. The unit worked fine prior to update and continues to work on other laptops.

Windows 10 OS: 14393.321
DisplayLink: 8.0.762.0
AMD 6970 Catalyst: 8.01.01.1500
Direct3D Version: 9.14.10.01128
OpenGL Version: 6.14.10.13399

Device Manager: Monstor S10 showing under Display adapters.
Hardware ID: two IDs showing... USB\VID_17E9&PID_0288 and USB\VID_17E9&PID_0288&REV_?002

Touch keyboard is showing in system tray but monitor is not displaying in display settings. I currently have two monitors connected and both are detected/extended. The USB monitor would be my third... unable to detect.

Please advise if there is any more info needed.

Thanks!

10-12-2016, 05:33 PM	#1
kirkl Junior Member Join Date: Oct 2016 Posts: 3	Windows 10 / Monztor 10" USB not detected Hello - i have upgraded to Windows 10 and am unable to have my MiMo iMO Monztor S10 USB touchscreen recognized with displaylink. The unit worked fine prior to update and continues to work on other laptops. Windows 10 OS: 14393.321 DisplayLink: 8.0.762.0 AMD 6970 Catalyst: 8.01.01.1500 Direct3D Version: 9.14.10.01128 OpenGL Version: 6.14.10.13399 Device Manager: Monstor S10 showing under Display adapters. Hardware ID: two IDs showing... USB\VID_17E9&PID_0288 and USB\VID_17E9&PID_0288&REV_?002 Touch keyboard is showing in system tray but monitor is not displaying in display settings. I currently have two monitors connected and both are detected/extended. The USB monitor would be my third... unable to detect. Please advise if there is any more info needed. Thanks!