No display attached, but shows up in Windows

Johnnys149 · 10-21-2016, 12:24 PM

Hi,

I have a user who has a Toshiba R50-B laptop with a U10 Dynadock. About two days ago he reported that when he tried to open an application it shot off to the right and left him with a black screen. After remoting in I could see 2 displays, but he only has one,.....the laptop.

There is no external monitor attached to the Dynadock, or the laptop itself, but in the display settings a second monitor is picked up. I have installed the latest DisplayLink software and also made sure the laptop display driver is up to date. I have made sure that video output is turned of on the Dynadock, but after a reboot, it reverts back to dual screening.

Any help or advice gratefully received, as this is doing my nut in.

Johnny

10-21-2016, 12:24 PM	#1
Johnnys149 Junior Member Join Date: Oct 2016 Posts: 2	No display attached, but shows up in Windows Hi, I have a user who has a Toshiba R50-B laptop with a U10 Dynadock. About two days ago he reported that when he tried to open an application it shot off to the right and left him with a black screen. After remoting in I could see 2 displays, but he only has one,.....the laptop. There is no external monitor attached to the Dynadock, or the laptop itself, but in the display settings a second monitor is picked up. I have installed the latest DisplayLink software and also made sure the laptop display driver is up to date. I have made sure that video output is turned of on the Dynadock, but after a reboot, it reverts back to dual screening. Any help or advice gratefully received, as this is doing my nut in. Johnny