Can't update resolution

[tibobd]

Hi,

I can't update the resolution for the screen connected to display link hub (Kensington SD4000), the resolution is 640x480 but should be 2560x1440.

I use Windows 10, I tested with another computer, I have the same behavior.

The screen is connected to the hub with HDMI. When the screen is directly connected in HDMI to the computer, it's working fine.

Can you provide support to be able to update the resolution ?

I added in attachment the debug files.

Thanks in advance
Regards