No Monitors/Video Windows 10

TxHR · 07-05-2017, 03:49 PM

I have installed the USB 2.0 cable and also connected a USB keyboard and mouse. Both keyboard and mouse are functioning properly through the dock (using USB 2.0 and 3.0 cables). The problem solely lies with the monitors. One monitor is connected to the HDMI slot of the dock and the other to the DVI port. Neither monitor displays an image. When I select 'extend' in display settings, nothing happens. Furthermore, when when I select 'detect display' Windows says "didn't detect another display".

07-05-2017, 03:49 PM	#3
TxHR Junior Member Join Date: Jul 2017 Posts: 4	I have installed the USB 2.0 cable and also connected a USB keyboard and mouse. Both keyboard and mouse are functioning properly through the dock (using USB 2.0 and 3.0 cables). The problem solely lies with the monitors. One monitor is connected to the HDMI slot of the dock and the other to the DVI port. Neither monitor displays an image. When I select 'extend' in display settings, nothing happens. Furthermore, when when I select 'detect display' Windows says "didn't detect another display".