Asus MB168B and Dell Lattitude e7470

Spargish · 08-27-2018, 12:56 PM

Good Afternoon

We have quite a few Asus MB168B USB 3.0 screens that we have made use of for sometime on earlier versions on Windows 10 and Windows 8.1. After upgrading to the Anniversary edition and Creators update of Windows 10 (RS 1 and RS2) these screens have not displayed on the Dell Lattitude e7470 laptops. These screens display perfectly on the other two models we have in our fleet( e7440 and e7450), but on the e7470 it just displays an image indicating the screen is powered but not being seen by the actual OS.

I have downloaded the latest DisplayLink drivers from your site and the Asus site. I have also logged a call with our local Asus support which was no help. Any assistance in this issue would be appreciated.

Kind Regards
S

08-27-2018, 12:56 PM	#1
Spargish Junior Member Join Date: Aug 2018 Posts: 1	Asus MB168B and Dell Lattitude e7470 Good Afternoon We have quite a few Asus MB168B USB 3.0 screens that we have made use of for sometime on earlier versions on Windows 10 and Windows 8.1. After upgrading to the Anniversary edition and Creators update of Windows 10 (RS 1 and RS2) these screens have not displayed on the Dell Lattitude e7470 laptops. These screens display perfectly on the other two models we have in our fleet( e7440 and e7450), but on the e7470 it just displays an image indicating the screen is powered but not being seen by the actual OS. I have downloaded the latest DisplayLink drivers from your site and the Asus site. I have also logged a call with our local Asus support which was no help. Any assistance in this issue would be appreciated. Kind Regards S