MacOS Catalina and D6000 - No charging

kandrei · 10-21-2019, 10:02 AM

MacBook Pro (15-inch, 2018) & DELL D6000... after upgrading to MacOS Catalina, the dock doesn't charge the laptop. When connecting the dock, there is the regular "chime" notifying that charging has started but then the system continues to discharge. System Information > Power also shows "AC Charger Connected: YES" and "Charging: No".

AC Charger Information:

Connected: Yes
ID: 0x0000
Wattage (W): 63
Family: 0xe000400a
Charging: No

Connecting a regular AC Adapter works, the laptop charges as it should.

D6000 Driver Used: 5.2.1 Beta 3 (with the Kextcache clear done because only one monitor out of two were working after driver upgrade).

The only "solution" I've found for this is to connect a regular AC adapter, wait until charging has started, then disconnect it and quickly (2-3 sec) connect the D6000. In this situation the charging works, until of course you disconnect the cable for more than 5 seconds

Update: apparently the power supplied in this mode is not enough, if the CPU usage is high (and the Radeon GPU in use) then the system starts discharging, and after the cpu usage returns to normal the system is charging again.

Does anyone know a more permanent fix?

Thanks.

10-21-2019, 10:02 AM	#1
kandrei Junior Member Join Date: Oct 2019 Posts: 3	MacOS Catalina and D6000 - No charging MacBook Pro (15-inch, 2018) & DELL D6000... after upgrading to MacOS Catalina, the dock doesn't charge the laptop. When connecting the dock, there is the regular "chime" notifying that charging has started but then the system continues to discharge. System Information > Power also shows "AC Charger Connected: YES" and "Charging: No". AC Charger Information: Connected: Yes ID: 0x0000 Wattage (W): 63 Family: 0xe000400a Charging: No Connecting a regular AC Adapter works, the laptop charges as it should. D6000 Driver Used: 5.2.1 Beta 3 (with the Kextcache clear done because only one monitor out of two were working after driver upgrade). The only "solution" I've found for this is to connect a regular AC adapter, wait until charging has started, then disconnect it and quickly (2-3 sec) connect the D6000. In this situation the charging works, until of course you disconnect the cable for more than 5 seconds Update: apparently the power supplied in this mode is not enough, if the CPU usage is high (and the Radeon GPU in use) then the system starts discharging, and after the cpu usage returns to normal the system is charging again. Does anyone know a more permanent fix? Thanks. Last edited by kandrei; 10-21-2019 at 10:22 AM.