USB-C docks disabled after Displaylink Driver update on our network

AlbanRampon · 11-21-2019, 08:37 PM

Hello,

I believe we have now found the root cause in the recently released postponed installation feature logic.
Our findings is that this affects Windows 10 v1803 with MSI deployment on non-USB unplug driver swap trigger.

We could share privately share a development build, but because it is a development build, it isn't Microsoft WHCP/WHQL signed, making it compulsory to install a digital certificate.

The engineering team is working on issuing a 9.3 Release Candidate which will be WHCP/WHQL and you will be able to remote install without adding a certificate to the trust store. A Release Candidate is intended to be identical to the Release but is NOT yet been fully tested, therefore it might change and is not recommended for general deployment.

Kind regards,
Alban
Ref 30802

11-21-2019, 08:37 PM	#9
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, I believe we have now found the root cause in the recently released postponed installation feature logic. Our findings is that this affects Windows 10 v1803 with MSI deployment on non-USB unplug driver swap trigger. We could share privately share a development build, but because it is a development build, it isn't Microsoft WHCP/WHQL signed, making it compulsory to install a digital certificate. The engineering team is working on issuing a 9.3 Release Candidate which will be WHCP/WHQL and you will be able to remote install without adding a certificate to the trust store. A Release Candidate is intended to be identical to the Release but is NOT yet been fully tested, therefore it might change and is not recommended for general deployment. Kind regards, Alban Ref 30802 __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution