Vive Wireless Adapter Black Screens & Disconnects

AlbanRampon · 12-26-2019, 12:50 PM

Hello,

If everything drops, that sounds more like the radio link is dropping, rather than just the DisplayLink chip or driver.
But I've never used the final product or met this issue running the demo all day at tradeshows.

Would you please be able to create a support ticket to HTC?
They are keen on hearing directly from their product customers and will contact DisplayLink if they wish help from our side.

Kind regards,
Alban

12-26-2019, 12:50 PM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Posts: 1,685	Hello, If everything drops, that sounds more like the radio link is dropping, rather than just the DisplayLink chip or driver. But I've never used the final product or met this issue running the demo all day at tradeshows. Would you please be able to create a support ticket to HTC? They are keen on hearing directly from their product customers and will contact DisplayLink if they wish help from our side. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution