HDMI audio is not working (Laptop is connected to LG TV via hdmi)

KatarzynaCzaja · 05-05-2020, 01:24 PM

Hello,

Please for now disable low power management for your USB driver. To do that:

Go to Start Menu and search for Power & Sleep settings
Then on the right side go to Additional Power Settings.
Again on the right side select Change Plan Settings
Expand USB settings -> USB selective suspend setting here you can select from the drop down disable.

Test if you are able to select the LG TV as your audio device.

Thank you,
Katarzyna

05-05-2020, 01:24 PM	#11
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Please for now disable low power management for your USB driver. To do that: Go to Start Menu and search for Power & Sleep settings Then on the right side go to Additional Power Settings. Again on the right side select Change Plan Settings Expand USB settings -> USB selective suspend setting here you can select from the drop down disable. Test if you are able to select the LG TV as your audio device. Thank you, Katarzyna __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution