05-18-2020, 06:40 AM | #28 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello tannum99,
Thank you for your patience. We have been trying to reproduce the issue on similar setup that you are using but we do have few questions. Could you record a short video or make few photos of your setup? We would like to see exactly how it is all connected. Moreover, could you please test if the crashes happen so often if you would be using only monitors and ethernet? Could you test it without other devices connected, such as speakers/mouse etc.? Did you notice any pattern when the issue occurs? Are you using maybe any specific application or the issue happens more often while doing something specific on your machine? If you would like to contact by emails, please let me know. Thank you for your feedback, Best regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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