Dell D3100 USB3.0 + Dell Inspiron 17R => not detecting external monitors

jvd4 · 05-04-2021, 12:16 AM

Dear Sir/Madam,

I have the following setup in place:
- Dell Inspiron 17R
- Win 8.1
- Dell D3100 USB 3.0 dock
- 2 external monitors, one connected via HDMI and the other via DisplayPort
- Latest DisplayLink software (successfully) installed

Issue
External monitors don't seem to be getting detected in Win 8.1.
Keyboard/Mouse working fine through dock.

Can you please help me resolve this issue?

Thanks
Jurgen

05-04-2021, 12:16 AM	#1
jvd4 Junior Member Join Date: Dec 2019 Posts: 1	Dell D3100 USB3.0 + Dell Inspiron 17R => not detecting external monitors Dear Sir/Madam, I have the following setup in place: - Dell Inspiron 17R - Win 8.1 - Dell D3100 USB 3.0 dock - 2 external monitors, one connected via HDMI and the other via DisplayPort - Latest DisplayLink software (successfully) installed Issue External monitors don't seem to be getting detected in Win 8.1. Keyboard/Mouse working fine through dock. Can you please help me resolve this issue? Thanks Jurgen Last edited by jvd4; 05-04-2021 at 12:21 AM.