MacBook Pro M1 + Dell D6000 + LG Ultrafine 24" Issues

KatarzynaCzaja · 07-16-2021, 12:13 PM

Hello,

Thank you for reaching out!

If I understand correctly you are trying to connect the LG monitor to the Thunderbolt/USB-C port in the docking station. If that is correct then please keep in mind that the USB-C port in the docking station does not support video. It is for charging and data transfer.
No USB-C monitor will work with this port.
To produce video you have to use the available video ports so HDMI and 2x DisplayPort.

Best regards,
Kate

07-16-2021, 12:13 PM	#2
KatarzynaCzaja DisplayLink Tech Support Join Date: Apr 2020 Posts: 461	Hello, Thank you for reaching out! If I understand correctly you are trying to connect the LG monitor to the Thunderbolt/USB-C port in the docking station. If that is correct then please keep in mind that the USB-C port in the docking station does not support video. It is for charging and data transfer. No USB-C monitor will work with this port. To produce video you have to use the available video ports so HDMI and 2x DisplayPort. Best regards, Kate __________________ Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: Where to download the latest Windows drivers How to clean up a corrupted installation How to report Windows issues to DisplayLink for a speedy resolution How to report macOS issues to DisplayLink for a speedy resolution