Monitors go blank after closing lid

timhenn · 03-09-2022, 04:20 PM

Brand new user here, not feeling great that I have to post a problem to get this new hub working correctly. I was using a different hub prior to this one where a closed-lid both displays worked fine.

2 x AOC CU32V3 32"
MacBook Pro 2019
Big Sur 11.6.1
Brand new Targus Dock180USZ

After I downloaded the driver and found the installation steps, both AOC monitors displayed correctly. I thought I was all set, so I closed the lid of my Macbook and the displays went black. Touched the keyboard and the both displays came back locked. I typed my password to login, the screens flashed the right screen for a one or two second then went blank. This series of steps repeats itself if I touch the keyboard to wake it up - both display show, I login, they go to black. Tried resetting the mac book. Same results.

Before I give up and send this back, any thoughts on what might be causing this behavior?

Thanks,
Tim

03-09-2022, 04:20 PM	#1
timhenn Junior Member Join Date: Mar 2022 Posts: 3	Monitors go blank after closing lid Brand new user here, not feeling great that I have to post a problem to get this new hub working correctly. I was using a different hub prior to this one where a closed-lid both displays worked fine. 2 x AOC CU32V3 32" MacBook Pro 2019 Big Sur 11.6.1 Brand new Targus Dock180USZ After I downloaded the driver and found the installation steps, both AOC monitors displayed correctly. I thought I was all set, so I closed the lid of my Macbook and the displays went black. Touched the keyboard and the both displays came back locked. I typed my password to login, the screens flashed the right screen for a one or two second then went blank. This series of steps repeats itself if I touch the keyboard to wake it up - both display show, I login, they go to black. Tried resetting the mac book. Same results. Before I give up and send this back, any thoughts on what might be causing this behavior? Thanks, Tim