White Box on Desktop with Dynadock

WinNetAdmin · 02-07-2013, 06:52 PM

Dell SuperSpeed USB 3.0 Docking Station
Samsung NP900X4D-A03CA notebook with Intel HD 4000 graphics
Windows 8 Pro 64-bit

I'm using the latest graphics driver from Intel and the latest Display Link driver. All Windows updates are installed.

Problem happens after the display turns off for power saving. When the display comes back on there is a white box at the top left of the desktop (not the tile screen). The box is not clickable and nothing makes it go away except a restart. The box shows up on both the notebook display and the external monitor and it shows up even if the dock is not connected. If I use msconfig to disable the Display Link Manager the problem does not happen, but then it will not display to external monitor so that doesn't help me. I have tried disabling other startup services and apps but found nothing that made the problem go away.

It seems that Display Link does not play well with Intel HD 4000. Is there a solution?

02-07-2013, 06:52 PM	#6
WinNetAdmin Junior Member Join Date: Feb 2013 Posts: 4	White box upper left corner of desktop after power save Dell SuperSpeed USB 3.0 Docking Station Samsung NP900X4D-A03CA notebook with Intel HD 4000 graphics Windows 8 Pro 64-bit I'm using the latest graphics driver from Intel and the latest Display Link driver. All Windows updates are installed. Problem happens after the display turns off for power saving. When the display comes back on there is a white box at the top left of the desktop (not the tile screen). The box is not clickable and nothing makes it go away except a restart. The box shows up on both the notebook display and the external monitor and it shows up even if the dock is not connected. If I use msconfig to disable the Display Link Manager the problem does not happen, but then it will not display to external monitor so that doesn't help me. I have tried disabling other startup services and apps but found nothing that made the problem go away. It seems that Display Link does not play well with Intel HD 4000. Is there a solution?