Mac Mini with Television - no display detected

MichaelF · 11-13-2023, 12:01 PM

Thank you AlbanRampon,
Understood about the PID. To be clear the System Report shows:
USB2.0 Hub ProductID 0x2817
VendorID 0x2109 (VIA Labs, Inc)
Then as subentries:
Bose Videobar VB1
Product ID: 0xa213
Vendor ID 0x05a7 (Bose Corporation)
and
Bose Videobar VB1
Product ID: 0xa213
Vendor ID 0x05a7 (Bose Corporation)

I'm guessing these are the speaker and camera connection. There is no indication that there is a video output recognised. the vendor ID 0x17e9 does not appear in the System Report at all.

Further to the issue of video control chip being disabled by default in the Bose, I understand that - however I am unable to access the Bose device via Bose's 'Sidebar Configuration' app - it is unable to locate the device. Specifically, it gives the error 'Cannot find camera'.

If I connect the television directly to the Mac Mini, there is video output and the speakers and camera function, however I cannot control zoom or any of the other features of the camera.

I made sure I'm using the HMDI cable and the USB-C cable that came with the Videobar.

11-13-2023, 12:01 PM	#3
MichaelF Junior Member Join Date: Nov 2023 Posts: 3	Thank you AlbanRampon, Understood about the PID. To be clear the System Report shows: USB2.0 Hub ProductID 0x2817 VendorID 0x2109 (VIA Labs, Inc) Then as subentries: Bose Videobar VB1 Product ID: 0xa213 Vendor ID 0x05a7 (Bose Corporation) and Bose Videobar VB1 Product ID: 0xa213 Vendor ID 0x05a7 (Bose Corporation) I'm guessing these are the speaker and camera connection. There is no indication that there is a video output recognised. the vendor ID 0x17e9 does not appear in the System Report at all. Further to the issue of video control chip being disabled by default in the Bose, I understand that - however I am unable to access the Bose device via Bose's 'Sidebar Configuration' app - it is unable to locate the device. Specifically, it gives the error 'Cannot find camera'. If I connect the television directly to the Mac Mini, there is video output and the speakers and camera function, however I cannot control zoom or any of the other features of the camera. I made sure I'm using the HMDI cable and the USB-C cable that came with the Videobar.