Clamshell mode not working on Mac M1 and Quuge 7in1 dock

Jib005 · 08-28-2024, 06:00 AM

Hi all

I have Mac Pro 2020 connected to a Quuge 7in1 dock which is also connected to a Samsung Ultrawide monitor 5k via HDMI 2.1. When the lid is open, it works perfectly but when I close it, the external monitor doesn't show anything. I believe it has to do with the Displaylink software doesn't recognize the dock properly.

What do you think? I've tried several solutions but nothing works.
PD. When I used the same monitor but just half of the screen, the clamshell mode works.

08-28-2024, 06:00 AM	#1
Jib005 Junior Member Join Date: Aug 2024 Posts: 1	Clamshell mode not working on Mac M1 and Quuge 7in1 dock Hi all I have Mac Pro 2020 connected to a Quuge 7in1 dock which is also connected to a Samsung Ultrawide monitor 5k via HDMI 2.1. When the lid is open, it works perfectly but when I close it, the external monitor doesn't show anything. I believe it has to do with the Displaylink software doesn't recognize the dock properly. What do you think? I've tried several solutions but nothing works. PD. When I used the same monitor but just half of the screen, the clamshell mode works.