DisplayLink isn't detecting my monitors in Mac sonama 14.5 version

mrt · 09-02-2024, 01:11 AM

I am now having issues with my current set-up:
- 2 HP Monitors
- Dell USB3.0 dock D3100
- Macbook Air 2020 M1

The above was working perfect for 3 years. I could use all three screens (not mirrored) - it was great! It was working perfect last night and when I tried to work on my computer today, the monitors were not connecting. I tried restarting my computer, shutting down my computer, uninstalled and reinstalled DisplayLink, unplugging from power source, unplugging all cords, updated to the newest DisplayLink software and my computer to MacOS Sonoma 14.6.1, etc. but nothing is fixing this issue. When I click the Displaylink icon at the top of my laptop toolbar (which indicates that Displaylink is launched/on), I am now seeing a message I haven't seen before "please allow your Displaylink device to connect to this Mac. After connecting accessory to his Mac a USB, a system prompt will appear. Please click "Allow" ensure device working properly." However, I do not get a system prompt that appears on my screen to press said "Allow" button.
I'm hoping I am able to figure this out asap and will let y'all know if I do. In the meantime, I am hoping that someone else has resolved this issue and can share! Thanks!

09-02-2024, 01:11 AM	#11
mrt Junior Member Join Date: Sep 2024 Posts: 1	I am now having issues with my current set-up: - 2 HP Monitors - Dell USB3.0 dock D3100 - Macbook Air 2020 M1 The above was working perfect for 3 years. I could use all three screens (not mirrored) - it was great! It was working perfect last night and when I tried to work on my computer today, the monitors were not connecting. I tried restarting my computer, shutting down my computer, uninstalled and reinstalled DisplayLink, unplugging from power source, unplugging all cords, updated to the newest DisplayLink software and my computer to MacOS Sonoma 14.6.1, etc. but nothing is fixing this issue. When I click the Displaylink icon at the top of my laptop toolbar (which indicates that Displaylink is launched/on), I am now seeing a message I haven't seen before "please allow your Displaylink device to connect to this Mac. After connecting accessory to his Mac a USB, a system prompt will appear. Please click "Allow" ensure device working properly." However, I do not get a system prompt that appears on my screen to press said "Allow" button. I'm hoping I am able to figure this out asap and will let y'all know if I do. In the meantime, I am hoping that someone else has resolved this issue and can share! Thanks!