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Old 04-10-2025, 02:03 PM   #11
smithgcovert2
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Join Date: May 2014
Posts: 18
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So frustrating: I really wish you guys understood that it does not help anyone to keep denying that there is a real problem here.

DisplayLink adapters are pretty much not usable by a large portion of your user base right now because of instability of the displays, and continuing to tell us that there is not really a problem, or that if we just contact support again, we could fix it is not useful.

The first step to solving a problem is admitting there is a problem.

I, personally, would just really prefer that you said "hey y'all, that last Apple update really messed things up, and we're really working hard to figure out how to address -- hold tight and we'll have you some answers soon" than if you just keep telling us that we should go through the support steps one more time, because what you think you're experiencing is all in your head.
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