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#1 |
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Banned
Join Date: Nov 2009
Posts: 104
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Can you provide any more information about your system? We test against a wide variety of HP laptops, so it is unusual that you are not able to install the software.
What is the error message you are getting? |
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#2 |
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Senior Member
Join Date: Feb 2009
Posts: 1,561
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Is this the error message you are seeing:
http://www.displaylink.com/support/ticket.php?id=293 Message "Incompatible display driver" on install or device connection Symptom: ![]() After installing DisplayLink software or connecting a DisplayLink device on Windows 7, an error message is seen: Problem: This message will appear if the primary graphics card drivers installed are not WDDM compatible. The DisplayLink solution will not function if the primary graphics card drivers are XPDM drivers (XP Drivers). Solution: Download and install the latest Windows 7 drivers for your primary graphics card. Wim |
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#3 |
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Junior Member
Join Date: Jul 2010
Posts: 1
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I have a Pavillion a1040n. Intel doesn't offer drivers that support WDDM for the chipset in the boards in our computers. Do you have any resolution?
I'm personally not looking to do anything more than look at a web browser, pdf document, and Word, since I just am using this machine to do research. I've tried downgrading my Intel 915G or downgrading my displaylink UV Plus+12. I've emailed for support numerous times with nothing so far. |
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