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#1 |
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Junior Member
Join Date: Aug 2009
Posts: 6
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I also see my machine fail to wake from sleep.
My proceedure:
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#2 |
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Member
Join Date: Dec 2009
Posts: 51
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Now I have this problem too but it didn't start until in installed the 1.6 beta 2 driver.
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MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+ |
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#3 |
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Member
Join Date: Dec 2009
Posts: 51
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Reinstalled 1.6 beta 1 and the problem is gone...
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MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+ |
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#4 |
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Mac Team
Join Date: Feb 2009
Posts: 606
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MCV can you please send us the logs created with beta2 right after the issue has happened?
Please use the tool at http://www.displaylink.com/support/ask_question.php Thank you, Carlo |
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#5 |
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Member
Join Date: Dec 2009
Posts: 51
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Do you want system.log or CrashReporter logs? Or both?
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MacBook Pro 6,2 // Core i7 2.66GHz // 8GB RAM Dual 24" Samsung 2494SW monitors -- one via DisplayPort, one via ViBook+ |
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#6 |
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Mac Team
Join Date: Feb 2009
Posts: 606
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Sorry I gave you the wrong link, the right one is http://www.displaylink.com/support/ticket.php?id=269
The Mac debug tool collects all the useful logs (including DisplayLink ones) and gives a snapshot of the HW/SW configuration, which can be very useful when we try to reproduce an issue. |
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#7 |
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Mac Team
Join Date: Feb 2009
Posts: 606
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I got some logs from Mike, some useful information there but no direct explanation.
I *think* it's a timing issue as the only machine we can reproduce this issue on is a very first generation MBP when quickly waking it from sleep. This would explain why only different versions can introduce or resolve this issue. Anyway, if anyone has more logs about this issue please send them to us. It's important to know if we have one or more different issues. |
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