incompatible Drive Driver...Windows 7 RTM

rcorradini · 08-25-2009, 11:19 AM

Quote:

Originally Posted by Seb

Hi rcorradini and gibilisco,

Yes this is a new check that we have introduced into this release to check that your PC is compatible with our driver. At present if this message is shown then the DisplayLink software will not run. We are however changing this for the next beta driver.

You will still receive this warning, however you will be able to run the DisplayLink software at your own risk. There still maybe incompatibility issues with certain configurations and applications, however we will not enforce that the driver does not run.

When will the next beta be out?

Admin · 08-25-2009, 04:02 PM

Quote:

Originally Posted by rcorradini

When will the next beta be out?

This will be available next week.

Admin · 08-27-2009, 08:54 AM

Unfortunately it will not be possible to overide this check in the beta2 as previously announced. This override is now planned to be available in the RC, which is currently scheduled for Sept 14th. Apologies.

ProjectMayu · 08-27-2009, 09:31 AM

It would be nice if it told me why, its not compatible?
Windows 7 is supposed to be multi video driver friendly.
The way the message is worded, it sounds like its own driver is not compatible with Windows 7?

rcorradini · 08-27-2009, 12:12 PM

Well, now I have to wait another few weeks to get my monitor working with Windows 7 RTM...

timgaunt · 08-28-2009, 10:35 AM

I'm disappointed to find out that after upgrading to the RTM that there are no drivers for my Mimo 740, what's the hold up with getting the driver live and ready to go?

jacklam · 09-03-2009, 12:05 PM

Quote:

Originally Posted by Seb

Unfortunately it will not be possible to overide this check in the beta2 as previously announced. This override is now planned to be available in the RC, which is currently scheduled for Sept 14th. Apologies.

So let's see if I understand this correctly:

You have made a beta driver for Windows 7 which includes a check which prevents it from being installed in Windows 7.

Don't you think you could have spared yourself the effort?

Especially since you had a perfectly fine working driver for Windows 7 RC?

Wish I had kept that driver, I probably would have a running monitor by now, and would not have to wait for a development team to remove a worthless and unneccesary check which wasn't needed in the first place.

But perhaps I am completely wrong, and you could enlighten me?

Greetz, jack

rcorradini · 09-03-2009, 12:22 PM

Quote:

Originally Posted by jacklam

So let's see if I understand this correctly:

You have made a beta driver for Windows 7 which includes a check which prevents it from being installed in Windows 7.

Don't you think you could have spared yourself the effort?

Especially since you had a perfectly fine working driver for Windows 7 RC?

Wish I had kept that driver, I probably would have a running monitor by now, and would not have to wait for a development team to remove a worthless and unneccesary check which wasn't needed in the first place.

But perhaps I am completely wrong, and you could enlighten me?

Greetz, jack

I completely Agree...Can Displaylink please respond?

Robert Corradini

NickWasHere · 09-03-2009, 03:19 PM

Seb,

Your customers need your response on the WIN7 RTM issues. You specifically say in your driver announcement that "for all the lucky people out there with Win 7, here is a driver that works!". That is clearly untrue.

I don't feel lucky at all. I feel I was lied to. I got rid of vista and installed MSDN's Official Win7 and am now screwed out of the monitors I was told by you would work.

I am not mad at you specifically, but your company needs to shape up and deal with this asap.

Also, Put a warning up so that others do not fall into the trap we did!!!.

And please respond to those eagerly awaiting.

- Nick

Admin · 09-03-2009, 05:07 PM

All,

The Compatibility Check that takes place runs to ensure that the PC you are using is supported by DisplayLink's software. It checks some of your system resources, OS versions and especially checks what graphics card adapter(s)/GPUs you have installed.

At present this beta driver does not officially support machines with multiple graphics adapters, and hence this error is shown. This is because we are known to have interoperability issues on some machines, and therefore wanted to restrict usage on these machines.

After some reconsideration, we have today released a new beta driver that allows you to override this check, and continue to use DisplayLink's software at your own risk. Please remember that you may encounter incompatibility problems on such machines, and we do not officially support such machines.

I hope that this is of benefit to some of you who have encountered problems with this new check we have introduced.

Regards, and apologies for the inconvenience that this may have caused.

Seb

09-03-2009, 03:19 PM	#9
NickWasHere Junior Member Join Date: Sep 2009 Posts: 5	Big Problem Here Seb, Your customers need your response on the WIN7 RTM issues. You specifically say in your driver announcement that "for all the lucky people out there with Win 7, here is a driver that works!". That is clearly untrue. I don't feel lucky at all. I feel I was lied to. I got rid of vista and installed MSDN's Official Win7 and am now screwed out of the monitors I was told by you would work. I am not mad at you specifically, but your company needs to shape up and deal with this asap. Also, Put a warning up so that others do not fall into the trap we did!!!. And please respond to those eagerly awaiting. - Nick

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Switch to Linear Mode Hybrid Mode Switch to Threaded Mode

08-27-2009, 08:54 AM	#3
Admin Administrator/Beta Program Coordinator Join Date: Sep 2008 Posts: 79	Unfortunately it will not be possible to overide this check in the beta2 as previously announced. This override is now planned to be available in the RC, which is currently scheduled for Sept 14th. Apologies.

08-27-2009, 09:31 AM	#4
ProjectMayu Junior Member Join Date: Aug 2009 Posts: 4	It would be nice if it told me why, its not compatible? Windows 7 is supposed to be multi video driver friendly. The way the message is worded, it sounds like its own driver is not compatible with Windows 7?

08-27-2009, 12:12 PM	#5
rcorradini Junior Member Join Date: Aug 2009 Posts: 7	Well, now I have to wait another few weeks to get my monitor working with Windows 7 RTM...

08-28-2009, 10:35 AM	#6
timgaunt Junior Member Join Date: Aug 2009 Posts: 2	I'm disappointed to find out that after upgrading to the RTM that there are no drivers for my Mimo 740, what's the hold up with getting the driver live and ready to go?

09-03-2009, 05:07 PM	#10
Admin Administrator/Beta Program Coordinator Join Date: Sep 2008 Posts: 79	All, The Compatibility Check that takes place runs to ensure that the PC you are using is supported by DisplayLink's software. It checks some of your system resources, OS versions and especially checks what graphics card adapter(s)/GPUs you have installed. At present this beta driver does not officially support machines with multiple graphics adapters, and hence this error is shown. This is because we are known to have interoperability issues on some machines, and therefore wanted to restrict usage on these machines. After some reconsideration, we have today released a new beta driver that allows you to override this check, and continue to use DisplayLink's software at your own risk. Please remember that you may encounter incompatibility problems on such machines, and we do not officially support such machines. I hope that this is of benefit to some of you who have encountered problems with this new check we have introduced. Regards, and apologies for the inconvenience that this may have caused. Seb