Display remains blank

mojo-chan · 06-16-2011, 01:53 PM

Thanks, I will try that later today.

Is there no way to update the firmware at all? There is a "service" port on the back, is it something like an RS232 port? Samsung are refusing to do a warranty fix because the display was bought in another country

mojo-chan · 06-16-2011, 04:41 PM

Didn't make any difference

Sometimes the LED flashes but most of the time it does not. Is this a sign of something?

mojo-chan · 06-18-2011, 05:26 PM

Have you given up?

Wim · 06-20-2011, 07:22 AM

Can you turn on advanced logging using the debug tool and then collect the logs when the problem occurs and post? It might give a clue as to what is wrong.

Wim

mojo-chan · 06-20-2011, 05:36 PM

Attached, thanks.

mojo-chan · 06-29-2011, 05:54 PM

So... It's a brick?

mojo-chan · 07-08-2011, 11:03 PM

This sucks. You shipped a defective product with no way to update the firmware. Even when it does occasionally work the software is abysmal.

Can't the service port be used to do it? I am an embedded systems developer so have the knowledge to do it and at this stage might as well give it a go.

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06-16-2011, 01:53 PM	#1
mojo-chan Junior Member Join Date: Jun 2011 Posts: 9	Thanks, I will try that later today. Is there no way to update the firmware at all? There is a "service" port on the back, is it something like an RS232 port? Samsung are refusing to do a warranty fix because the display was bought in another country

06-16-2011, 04:41 PM	#2
mojo-chan Junior Member Join Date: Jun 2011 Posts: 9	Didn't make any difference Sometimes the LED flashes but most of the time it does not. Is this a sign of something?

06-18-2011, 05:26 PM	#3
mojo-chan Junior Member Join Date: Jun 2011 Posts: 9	Have you given up?

06-20-2011, 07:22 AM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Can you turn on advanced logging using the debug tool and then collect the logs when the problem occurs and post? It might give a clue as to what is wrong. Wim

06-29-2011, 05:54 PM	#6
mojo-chan Junior Member Join Date: Jun 2011 Posts: 9	So... It's a brick?

07-08-2011, 11:03 PM	#7
mojo-chan Junior Member Join Date: Jun 2011 Posts: 9	This sucks. You shipped a defective product with no way to update the firmware. Even when it does occasionally work the software is abysmal. Can't the service port be used to do it? I am an embedded systems developer so have the knowledge to do it and at this stage might as well give it a go.