HP notebook freezes

Wim · 07-27-2011, 12:23 PM

Hi

If the whole system freezes, then there is something going seriously wrong. There should normally be some information written if the machine crashes in this way. Can you check that the system is set to write debugging information when it happens as this will give a clue as to what has gone wrong.

The guide here describes how to do this, then hopefully when it occurs you will get a Blue screen and some debugging information written.

Let me know once you have this and I'll send you some details of where to upload it.

Thanks

Wim

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07-27-2011, 12:23 PM	#10
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi If the whole system freezes, then there is something going seriously wrong. There should normally be some information written if the machine crashes in this way. Can you check that the system is set to write debugging information when it happens as this will give a clue as to what has gone wrong. The guide here describes how to do this, then hopefully when it occurs you will get a Blue screen and some debugging information written. Let me know once you have this and I'll send you some details of where to upload it. Thanks Wim