Where is second monitor?

Martin · 10-17-2009, 02:40 PM

Hi,

Thanks for your post. The problem is with the "Generic VGA adapter" which means that your graphics card is not installed correctly. As the release note states, DisplayLink-enabled screens will only work on Windows 7 if there is a WDDM 1.0 or higher graphics driver installed.

Please first uninstall any DisplayLink software currently installed, then visit the pc/graphics manufacturers website for the correct windows 7 graphics driver for your machine.

Once installed, download and install the latest DisplayLink software, and let us know how you get on!

Best Regards,
Martin
DisplayLink

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10-17-2009, 02:40 PM	#1
Martin Member Join Date: Sep 2009 Posts: 75	Hi, Thanks for your post. The problem is with the "Generic VGA adapter" which means that your graphics card is not installed correctly. As the release note states, DisplayLink-enabled screens will only work on Windows 7 if there is a WDDM 1.0 or higher graphics driver installed. Please first uninstall any DisplayLink software currently installed, then visit the pc/graphics manufacturers website for the correct windows 7 graphics driver for your machine. Once installed, download and install the latest DisplayLink software, and let us know how you get on! Best Regards, Martin DisplayLink