BSOD caused by Credant security software with DisplayLink

[Wim]

Hi

The BSOD is caused by Cmgshcef.sys which is a driver file from company Credant Technologies, Inc. belonging to the product Mobile Guardian Shield.

It seems that there are issues in this driver when DisplayLink is installed. We have raised this with Credant, but have not had a follow up. Could you raise this with Credant as a fix would be needed by Credant.

Thanks

Wim

[jnu1234]

Originally Posted by Wim

Hi

The BSOD is caused by Cmgshcef.sys which is a driver file from company Credant Technologies, Inc. belonging to the product Mobile Guardian Shield.

It seems that there are issues in this driver when DisplayLink is installed. We have raised this with Credant, but have not had a follow up. Could you raise this with Credant as a fix would be needed by Credant.

Thanks

Wim

Thanks, Wim.
I just sent a support email to Credant as well. I hope they get back to us on this.
In the meantime, is there a workaround? Perhaps a fast way to disable the DisplayLink drivers whenever the USB monitor is unplugged?

[Wim]

Hi

I'm afraid there is no quick way to disable DisplayLink. We're a graphics driver and the only way to remove us is an uninstall followed by a PC reboot.

Wim