Toshiba USB Monitor flickering

[temarti]

Hi,
I am having similar flickering issue as exposed by Wim and Sloo1. I installed a Kensington sd-400v on a Dell XPS 15z and connected a NEC MultiSync1770NX monitor to it. The installation apparently went well but only lasted for couple minutes and the second monitor went blank. When I rebooted and every time I attempt to connect again with the monitor plugged in, I get a flickering screen on the laptop, blank screen on the monitor.

Connecting the DisplayLink device without the monitor plugged in works ok, but that is not the point for me of using this device. I installed latest drivers from DisplayLink website, repeated the installation with the same results.

I will appreciate if support can be provided to fix this. Attached the log files.

[Wim]

Originally Posted by temarti

Hi,
I am having similar flickering issue as exposed by Wim and Sloo1. I installed a Kensington sd-400v on a Dell XPS 15z and connected a NEC MultiSync1770NX monitor to it. The installation apparently went well but only lasted for couple minutes and the second monitor went blank. When I rebooted and every time I attempt to connect again with the monitor plugged in, I get a flickering screen on the laptop, blank screen on the monitor.

Connecting the DisplayLink device without the monitor plugged in works ok, but that is not the point for me of using this device. I installed latest drivers from DisplayLink website, repeated the installation with the same results.

I will appreciate if support can be provided to fix this. Attached the log files.

Hi

I think you have the same problem with NVIDIA graphics that we're trying to track down at the moment, but you are also trying to use this with the Kensington sd400v. The auto install on this dock does not work with v5.6 software or later, so you will need to use v5.5 from the Kensington website.

We're working with Kensington to solve this, to allow the latest versions of software to be used with the dock, but this is not available yet.

Thanks

Wim

[skolnikm]

Originally Posted by Wim

Hi

I think you have the same problem with NVIDIA graphics that we're trying to track down at the moment, but you are also trying to use this with the Kensington sd400v.

Wim

Could we please get an update on this? Is this an nvidia problem or a problem with the DisplayLink drivers?

Thanks for your help.

[Wim]

There seem to be several different reports of problems on NVIDIA, but not much correlation between GPUs and NVIDIA driver versions. We have reproduced one of the blue screens experienced on a GeForce GT 540M which may cause other symptoms.

We're looking into a fix for this and hopefully it will fix some of the other NVIDIA issues found.

Wim

[skolnikm]

Any updates regarding this problem?

I cannot use Nvidia drivers and therefore cannot use my computer to its full potential.

Thanks!

[cmoreland]

I also am having the same flickering issue that follows the blue screen upon initial connection. I have updated the latest nvidia chipset drivers for the NVS line as well as pulled the latest driver from Toshiba's website. Same issue. Black screen with a flickering cursor.

The laptop is a Dell Latitude E6520. The screen works fine with Dell's Intel HD gfx chipsets.

Any updates on the patch status?

[temarti]

Could an update be provided on when the fix will be ready to solve the flickering issues and conflicts with Nvidia?

It is very frustrating to have bought a piece equipment and software that is marketed to do something to then learn it just does not work because it conflicts with other main stream applications. Don't you test for these potential conflicts before releasing final products? I have this Kensington dock sitting at my desk unusable.